ALLERGY GO! is the only application which allows diners to book a table, share their Allergy ID, sign the restaurant's allergy declaration form and pre-order their meal – all before they arrive at the restaurant.

Built with safety in mind, ALLERGY GO! allows venues to streamline their allergy handling for all 14 major allergens. This not only saves time, but ensures absolute clarity between the restaurant and the diner.

The problem, in three numbers

01 — The problem

The problem, in three numbers.

None of them is a secret. All of them are fixable.

  • 2.4mOn a 100-cover night, that’s around six guests with a food allergy.

    UK adults live with a clinically confirmed food allergy.Food Standards Agency, Patterns and Prevalence of Adult Food Allergy, 2024.

  • 1in4

    people with a food allergy reported a reaction while eating out within a 12-month period.FSA and Allergy UK consumer survey, 2016.

  • 94%
    of operators say they give written allergen information
    51%
    of guests with a food sensitivity say they were given written allergen information on their last restaurant visit

    The kitchen believes it has said it. The guest hasn't seen it.FSA Advisory Committee for Social Science, evidence paper on written allergen information.

When it goes wrong

£43,816

ordered to be paid by one London restaurant in 2025 after a customer's allergic reaction. Fines and costs for allergen failures in the UK typically run from £2,000 to £44,000.

Jailed

A 15-year-old died after a takeaway meal in 2016, even though the order notes said "prawns, nuts". The owner and the manager were both jailed for manslaughter.

ABC Food Law, April 2025; Reed Smith, UK allergen prosecutions; Lancashire Evening Post, November 2018.

02 — The gap

Everyone holds a piece. Nobody joins them.

The guest knows their allergens. The kitchen knows its dishes. The booking knows the table. Today those three facts meet for the first time at the table, out loud, in a busy room.

Guest apps

They currently help you find somewhere to eat, but their service stops at the door. Nothing reaches the kitchen.

Awkward allergen matrices

They know every ingredient in every dish, but many guests never see it. Those who do have to sift through a clunky file at the table.

Booking systems

They know who is coming in and when, but many don't offer clear allergen support. It's usually a free-text note, if the guest remembered to type one.

ALLERGY GO! joins them up, in writing, before the guest arrives.

03 — How it works

Five steps from booking a table to a fully briefed kitchen.

  1. Book a table

    Date, time, party size and a note for the restaurant, from the guest's phone or entered by your team when someone rings.

  2. Share an Allergy ID

    Each guest's allergens and their severity, declared once and shared with every booking. Anyone added to the table shares their own.

  3. Sign the declaration form

    Your allergy declaration form, read to the end and signed by each guest with allergens before they arrive. A record for you, clarity for them.

  4. Pre-order

    A menu filtered for their Allergy ID. Pre-order now or later, up to the cut-off you set. Notes on each dish travel with the pre-order.

  5. Kitchen briefed

    You confirm, ask for a change, or say you can't accommodate it.

    The kitchen knows before the guest arrives.

Kōmori Noodle Bar VictoriaDinner service · ref AP-4KQ7M
Tue 20 Oct
  • Booking Sent19:00 · party of 41 of 4 guests with allergens · booked by Brandon · "Window table if possible"
  • Allergy ID Shared Brandon DodsworthCarries an adrenaline auto-injector Tree nuts · anaphylaxisSesame · allergy
  • Declaration form SignedRead and signed by the guest before arrivingKōmori Noodle Bar allergy declaration form · 14:02
  • Pre-order ApprovedTonkotsu ramenWithout the sesame garnishSesame · in the garnishTree nuts · noneSuitable with changes
  • KitchenBriefed to the kitchenAllergy ID, signed declaration form and pre-order, all in writingConfirmed by restaurant
Sample data. Kōmori Noodle Bar is a fictional restaurant.
Private preview

Both sides of the same table.

A guest app and a restaurant dashboard, prototyped end to end and working with sample data.

Let's have a chat over a coffee and we'll show you how it works.

  • The Allergy ID feature, which shares the customer's allergy with the restaurant before they arrive
  • Signed allergy declaration forms for each guest, their pre-order and booking status, all in one place
  • Guests and restaurants can communicate before the booking, streamlining the allergy process and ensuring clarity on both sides

04 — Why now

Because the kitchen is already being asked.

The rules are tightening, the numbers have doubled in a decade, and the habit of telling a restaurant things in advance already exists. Nobody has given the allergy its own channel.

  1. Regulation is moving to writing

    In March 2025 the Food Standards Agency said written allergen information should always be available in restaurants, alongside a conversation with staff. In 2026 it is reviewing whether restaurants have followed that guidance, to advise ministers as the Owen's Law campaign presses for it to become law. In California, the first US state law requiring chain restaurants to disclose allergens on menus has applied since July 2026.

    FSA guidance, 5 March 2025; FSA evaluation of the guidance, 2026; California SB 68.
  2. It isn't just a UK problem

    Across the EU, restaurants have had to make allergen information available for the same 14 allergens since 2014. In Illinois, managers at higher-risk restaurants must be trained in allergen safety. In Australia, 70% of members of Allergy & Anaphylaxis Australia don't feel confident eating away from home.

    EU Regulation 1169/2011; Illinois allergen training law, 2018; Murdoch Children's Research Institute.
  3. Prevalence has doubled

    Recorded food allergy in England roughly doubled between 2008 and 2018, and about 6% of UK adults now have a clinically confirmed food allergy. That's more diners than ever who need the kitchen to know before they order.

    The Lancet Public Health, 2024; FSA, 2024.
  4. The habit is already formed

    Guests already book online and pre-order for groups and events; online booking overtook the phone years ago. Letting the restaurant know about your allergies before you visit is the obvious next step. Until now, there's been no proper way to do it.

    Zonal and CGA, GO Technology research, 2019.
  5. Big players want the guest relationship

    The biggest names in payments and delivery are buying restaurant booking platforms: American Express owns Resy and Tock, and DoorDash agreed to buy SevenRooms. They want to know everything about the guest, but none of them handles allergies properly. That's the gap ALLERGY GO! fills.

    Company announcements, 2019 to 2025.

05 — The record

Evidence you can show an inspector.

When something goes wrong, a restaurant has to show it took every reasonable step. ALLERGY GO! builds that record with every booking, so your team has nothing extra to write down.

  1. What the guest declared: allergens, severity and whether they carry an EpiPen, from their Allergy ID.
  2. The declaration they signed: the exact version, with the time and their signature.
  3. What they ordered: and which version of the menu and allergen matrix it was checked against.
  4. What the kitchen said: confirmed, changed or questioned, with who replied and when.
One shared record

Written once, by the guest and the restaurant. Useful to everyone who has a stake in eating out safely.

  • Guests

    Their allergy told once, in writing, and acknowledged by the kitchen.

  • Restaurants and head office

    Every site's allergy bookings in one view, ready for any inspection.

  • Environmental health and Trading Standards

    A clear, timed trail to show at an inspection or after an incident.

  • Primary Authority councils

    One process a chain can put forward for assured advice across every site.

  • Insurers

    Evidence of allergen controls for conversations about risk and cover.

  • Allergy charities

    A shared, written standard for eating out with an allergy.

ALLERGY GO! supports your due diligence. It doesn't replace your food safety management system, and it isn't endorsed by any regulator.

06 — For restaurant groups

Your kitchens already care. We put it in writing.

ALLERGY GO! sits beside the booking system you already run. Every allergic guest, whether they booked through the app or rang the restaurant, goes through the same written flow and lands in the same dashboard.

  1. Allergy IDs and signed declaration forms arrive with the booking, not at the table.
  2. Pre-orders and cut-offs the kitchen can plan a service around.
  3. One record for the floor, the kitchen and head office, every time.
  4. A faster, simpler allergy process for your team, with nothing taken away from safety.

What's in the partner pack

Request the partner pack

For restaurant groups, pub companies, independents with ambition, and the people who run their bookings.

07 — For investors

The record hospitality forgot to keep.

A compliance moment, a consumer habit and a record – all in one booking. Two founders, a working prototype, and a plan to build the platform properly and land the first restaurant groups.

What's in the investor pack

Request the investor pack

No figures on this page. We'd rather talk. The pack is shared on request, and only where we're permitted to share it.

  • A record nobody else is writing.
  • Kept by the guests who care most.
  • Read by the kitchens that need it.

By invitation

There's still room at the table. Pull up a chair.

We're looking for the right group of partners to help shape what comes next.

Become a founding partner
Yours

08 — The founders

Two founders, one table.

One of us lives with the problem. The other knows how to sell the solution.

Brandon brings the lived experience and a background in policy. Erin brings the commercial know-how to put ALLERGY GO! into restaurants across the UK.

Erin Welch

Co-founder

Commercial leader with a track record of building go-to-market teams, winning enterprise customers and driving growth. As former Director of EMEA Enterprise at Coursera, Erin led enterprise sales and developed senior relationships across the region. She also held strategy roles at Rothschild, bringing experience across commercial strategy, technology and strategic partnerships.

Brandon Dodsworth

Co-founder

Brandon lives with a severe tree nut and sesame allergy and is at risk of anaphylaxis – he never goes anywhere without an EpiPen. Every meal out starts with the same explanation, and the same worry that it won't reach the kitchen. ALLERGY GO! is the app Brandon needed. Background in policy and public affairs, working at the intersection of government, third sector entities and the wider public. Strong vision for strategy alignment and improving user access.

09 — Get in touch

Tell us before you arrive.

Whether you run restaurants, back early-stage companies, or just like the sound of what we're building, we'd love to hear from you. Ask for the partner pack, the investor pack or a private demo, or simply say hello.

Fill out the form and we'll get back to you within a couple of days. We're a friendly bunch, so let us know if you'd like to pull up a chair and join us at the table – let's arrange a time!

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Thank you. Brandon or Erin will be in touch.

Usually within two working days. If it's urgent, email hello@allergy-go.com.

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